Shipping Information

eGift Cards:

eGift cards are delivered via email, usually within 24hrs of payment acceptance.

eGift Cards are delivered via email to the recipient of your choice. If you placed a bulk order with all eGift Cards to be sent to self – you will be able to download these eGifts from your account once you receive email confirmation your order has been fulfilled. If you wish to send eGift Cards to multiple recipients, click on the ‘Multiple Recipients’ tab on the product page and complete the import spread sheet template, which can be downloaded from that page. Recipients will receive the eGift Card template via the email address that you list on this spread sheet.

The majority of orders are delivered within 3-12 hours, however on rare occasions it may take up to 48 hours from the time of purchase to receive the order. As soon as your order has been approved, you will receive email confirmation and expect to receive eGift Cards shortly after.

The recipient will receive an email that contains a link to their eGift. The link in the recipient’s email will take them to their personalised eGift which can then be redeemed in-store or online (unless the merchant has specified restrictions). Please refer to each merchant’s redemption details for use. In some cases, the recipient can use the eGift directly from their smart phone.

If your recipient has not received their eGift, first confirm the email address is correct and that the email has not landed in their spam folder. Alternatively, you can access the links to the gift cards via your Corporate Card Store account to send to the recipient. If you still require assistance, please contact us.

Physical Gift Cards:

Shipping options include Express Post, eParcel (if signature is required) or overnight courier. Please factor in a 4 day handling period from when payment is received before your order will be dispatched.

  • Australia Post Express: starting from $9.50
  • eParcel: starting from $10
  • Overnight courier to one location: $24.95

Delivery will be based on the shipping method selected in your order, please refer to Australia Post’s current SLAs for shipping timeframes. You will receive an email with tracking info for physical card orders once they have shipped.

Bulk gift cards can be shipped to multiple addresses, within Australia. We currently do not offer international shipping.